Privacy Policy

Ardenbridge & Partners Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or engage with our finance-related services.

1. Who We Are

For the purposes of UK data protection legislation, Ardenbridge & Partners Ltd is the data controller of your personal information.

2. Information We Collect

We may collect and process the following information:

• Name and job title
• Company name
• Email address
• Telephone number
• Business and financial information provided during enquiries
• Information submitted through contact forms, email correspondence, or meetings
• Identity verification information where required by law
• Technical information including IP addresses, browser types, operating systems, and website usage data

We only collect information necessary to provide our services and comply with our legal and regulatory obligations.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests for information
• Assess potential finance requirements
• Introduce customers to appropriate lenders and finance providers
• Develop and manage vendor finance programmes
• Conduct identity verification and anti-money laundering checks
• Comply with legal, regulatory, and reporting obligations
• Improve our website and customer experience
• Protect against fraud and financial crime

We do not sell or rent personal information to third parties.

4. Referrals to Lenders and Finance Providers

Where appropriate, we may share relevant information with lenders, finance companies, or other regulated partners to facilitate funding enquiries or applications.

Information shared may include:

• Personal contact details
• Company information
• Financial information necessary to assess funding requirements
• Supporting documentation requested by lenders

Such disclosures will only occur where there is a legitimate business purpose, contractual necessity, legal requirement, or with your consent where required.

Third-party lenders and finance providers act as independent data controllers and maintain their own privacy policies.

5. Anti-Money Laundering and Identity Verification 

To comply with applicable legislation relating to anti-money laundering, fraud prevention, sanctions screening, and financial crime, we may collect and process identity verification information.

This may include:

• Proof of identity documents
• Proof of address documentation
• Company ownership and control information
• Information relating to beneficial owners, directors, or authorised signatories
• Screening against sanctions, politically exposed person (PEP), and fraud databases

We may use trusted third-party providers to perform these checks on our behalf.

Failure to provide requested information may prevent us from introducing or facilitating finance arrangements.

6. Legal Basis for Processing

Under UK GDPR, we process personal information on one or more of the following lawful bases:

• Your consent
• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Our legitimate interests in conducting and developing our business, provided such interests do not override your rights and freedoms

7. Sharing Your Information

We may share information with:

• Banks, lenders, and regulated finance providers
• Professional advisers, including legal, tax, accounting, and compliance specialists
• Technology and website service providers
• Identity verification and anti-money laundering service providers
• Government authorities, regulators, law enforcement agencies, or courts where required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.

Where financial introductions or regulated activities are undertaken, records may be retained for a minimum of six years following the end of the business relationship or completion of a transaction, in line with FCA expectations and applicable legal requirements.

Identity verification and anti-money laundering records may also be retained for statutory periods required under relevant legislation.

When retention periods expire, information will be securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, loss, or destruction.

While we take reasonable precautions, no method of electronic transmission or storage can guarantee absolute security.

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request erasure in certain circumstances
• Restrict or object to processing
• Request portability of applicable data
• Withdraw consent where consent forms the basis of processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

Further information is available from the Information Commissioner's Office.

11. Third-Party Websites

Our website may contain links to external websites. We accept no responsibility for the privacy practices or content of third-party websites and encourage users to review their respective policies.

12. Changes to This Policy

We may amend this Privacy Policy from time to time to reflect changes in our services, legal obligations, or regulatory requirements.

The latest version will always be published on this website.

13. Contact Us

For questions regarding this Privacy Policy or our handling of personal information, please contact:

Ardenbridge & Partners Ltd
Email: Chris@ArdenBridge.co.uk
Registered Office: First Floor, The Foundation Herons Way, Chester Business Park, Chester, United Kingdom, CH4 9GB

Last updated: 25 June 2026